The detailEvery message keeps a status history from request to delivery, whichever channel carried it.
Practice: Every number has a sourceThe problem
Banks send the same kinds of message over many channels, and each channel tends to grow its own integration, retry logic and audit gaps.
What we built
One dispatch layer for SMS, email, push and chat messages. Requests arrive on queues, each channel has its own dispatcher, and every message keeps a status history from request to delivery.
How it works
A set of small Java services consume from Solace queues and hand off to each provider. Failures are retried per channel, and the audit trail records every state change.